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Online Permitting
Town of Sandwich Building Department is proud to share that our Online Building Permitting continues to be a success.
We have returned to the office and are open to the Public during our normal business hours, Monday - Friday 8:30 am - 4:00 pm. As we were working remotely from home for almost 3 months, this past Spring, our customers were assisted via email and telephone with much success. This has become the 'new normal' here at the office. For those of you who are familiar with our office staff, you certainly understand that this 'new normal' is bittersweet as we do miss seeing our contractors and residents at the office. We certainly understand the convenience this has provided all of our customers.
Timing could not have been better for digitizing our 'paper' permit files, which has enabled us to email building files upon request, another big convenience for our customers.
We wish to thank everyone for their patience through this learning curve, called Online Permitting. We will continue to be available to assist, whether it be via telephone, email or in person at the office, as always, with a smile.
Please review the below information to assist you in your online submission:
- Getting Started
- Successful Submission Requirements
- Navigating Your Application
- Monitoring Your Application
- Payments
Getting Started:
- Click the ‘Start’ Button (scroll down to find)
- Please be sure to bookmark/favorite the Login screen so you do not have to access through the Town Website
- Create/Login to your Permit Eyes Account
- Click ‘New Application’
- Choose the appropriate Permit Application
- **Be sure to utilize the PDF links in the top right corner of all applications to assist with 'Plan/Departmental Requirement' attachments
Requirements for a Successful Submission:
- Complete all mandatory fields (marked with a red *)
- Click ‘Submit’ OR
- ‘Save and Exit’
- Allowing applicant to return at a later date to complete their application submission)
- Status will read ‘pending’ if application was successfully submitted
- Status will read ‘partially submitted’ if applicaiton was not sucessfully submitted
- Review the mandatory fields
- Review the ‘I have read’ boxes
Navigating your Successfully Submitted Application:
- Click the ‘eye’ icon (first column on left)
- The Transactions Monitor panel will open (Right side of screen)
- You will now be able to attach all required documents as listed on the 'Plan/Departmental Requirements' located in the upper right corner of your application.
- Click the ‘paper clip’ icon to attach applicable required documentation
- Construction Documents
- Plot Plan
- Approvals from Historic, Conservation and/or Board of Appeals
Monitoring Application/Permit Status
- Each permit is shown in a single line
- Click the ‘eye’ icon (Left column)
- The Transactions Monitor Panel will open (Right side of screen)
- ‘Chat Bubble’ icon
- Communication with the staff
- When staff writes a message an email is generated notifying you to login to your Permit Eyes account to view the message
- ‘Eye’ icon
- To view your application
- ‘Pencil’ icon
- Edit application
- Once application is successfully submitted only minimal editing is allowed
- Staff is available to assist in any additional editing
- Edit application
- ‘Chat Bubble’ icon
Payment
- Fees are calculated during the Building Department review process
- You will receive an email to include an invoice along with notification to login to your Permit Eyes account to pay
- You may use credit/debit card or eft check
- You can also make a payment in the office
- Be sure when login in to your Permit Eyes account you click the 'eye' icon in the left column to open the Transactions Monitor
- You will see a green 'pay now' button
- Be sure when login in to your Permit Eyes account you click the 'eye' icon in the left column to open the Transactions Monitor
- You will receive an email to include an invoice along with notification to login to your Permit Eyes account to pay
Applicants are required to print Permits to be kept onsite during the project.
You can now to track Departmental sign-off, Scheduled Inspections and Inspection Results and apply for amendments to existing permits.
IMPORTANT INSPECTION INFORMATION
All inspections must be scheduled via telephone (508-888-4200).
Building Inspections are performed 9:30 am – 1:00 pm Monday through Friday and can be scheduled the day prior but no later than 9:30 am the day of the requested inspection.
Plumbing/Gas/Electrical Inspections are performed 9:00 am – 12:00 pm Monday, Wednesday and Friday and can be scheduled the day prior but no later than 8:30 am the day of the requested inspection.
Click the Start Button to Begin!
PLEASE BE SURE TO CONTACT OUR STAFF AT 508-888-4200 FOR ASSISTANCE, WE ARE HAPPY TO HELP!!!
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Building Department
Physical Address
16 Jan Sebastian Drive
Sandwich, MA 02563
Phone: 508-888-4200Fax: 508-833-0018